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Customer Service Executive

Company

Regus

Location

zug, Switzerland

Type

Full-time

Community Associate (M/W)

As a Community Associate, you represent Regus business centers and ensure outstanding customer service and day‑to‑day center operations.

Responsibilities

Front Desk & Customer Management

  • Greeting customers and guests in our Business Center
  • Assist in proactive customer retention, satisfaction and resulting success within the business center

Administrative and Operational Support

  • Assist customers with their requests
  • General reception activities, such as processing mail, supervising the switchboard and procuring office materials
  • Coordinate daily cleaning performance and required center maintenance activities
  • Daily routines for opening and closing the business center
  • Set up office and conference rooms
  • Organization/coordination of events and community events

Center Management

  • Quality management...

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