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Customer Service Executive - Ramagundam

Company

Aditya Birla Group

Location

Ramagundam, India

Type

Full-time

Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines.

2) Dimensions 

What are the areas (in quantitative terms) the job has an impact on?

Dimension

Remarks

1.

Input Accuracy Target

90%

Inclusive of Medical and Non Medical cases

2. 

Petty Cash

15-25 (thousand)

Monthly

3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?

Key Challenges for the role:

  • Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.
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