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Customer Service Executive (Club Concierge)

Company

LAGUNA HOTEL HOLDINGS PTE. LTD.

Location

singapore, Singapore

Type

Full-time

JOB DESCRIPTION
  • Provide a high level of customer service and assist in members and guests’ enquiries.
  • Assist in golf reservations for members and guests (via phone, email or in-person).
  • Perform opening and closing procedures for golf sports shop.
  • Responsible for the accountability of all sales and money transactions made during shift.
  • Maintain an accurate up-to-date Golf Tee Sheet.
  • Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
  • Assist members and guests by selling merchandise and providing information in a professional manner.
  • Assist in rotating stock, displaying merchandise in an appealing, well presented and orderly manner.
  • Assist in maintaining/monitoring inventory and stocktake.
  • Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
  • Assist corporate events with billing, registration,...

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