Customer Service Executive (Contracts Support)

Location: Dubai, UAE.

Work Type: Full-Time.

Key Responsibilities

• Handle client contracts, including renewals, cancellations, and amendments.
• Ensure timely payment collections and manage client retention processes.
• Maintain accurate records and update CRM and helpdesk systems.
• Support day-to-day contracts administration and reporting.

Requirements

• Proven experience in contracts management, client retention, payment collections, contract renewals, and cancellations.
• Strong knowledge of MS Excel, CRM platforms, and helpdesk ticketing systems.
• Immediate joiners will be given priority.

Compensation

• AED 4,500 – 5,000 + full benefits as per UAE Labour Law.