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Customer Service Executive at Gypsum Ceiling Supplies Ltd

Company

Confidential

Location

Kenya, Kenya

Type

Full-Time

Job Description

Gypsum Ceiling Supplies Ltd is a leading supplier of high-quality ceiling systems, insulation materials, and related building products in Kenya. With a strong presence in the construction industry, we are dedicated to delivering superior products and outstanding customer service across all our branches.


Customer Service Executive

Job Overview


We seek an energetic, detail-oriented Online Customer Service Executive to manage customer inquiries via calls, WhatsApp, Email, Facebook, and Instagram. The ideal candidate must be fluent in English and Kiswahili, skilled in professional communication, and familiar with construction materials (or willing to learn fast).


Key Responsibilities

  • Handle incoming customer inquiries across calls, WhatsApp, Email, Facebook Messenger, and Instagram DM.

  • Prepare and send quotations promptly to clients.

  • Follow up with potential clients an...
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