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Customer Service Engineer (After Sales Services Engineer), Indore - MP (India)

Company

Franklin Electric

Location

India, India

Type

Full Time

Responsible for providing technical support and service for our submersible pumps and motors. The ideal candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving skills, and exceptional customer service abilities. Department Sales / Marketing Employment Type Full Time Location India Workplace type Hybrid Reporting To Sanjay Sharma

Key Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Technical Support: Provide technical assistance to customers, distributors, and field service technicians via phone, email, or on-site visits.

2. Troubleshooting: Identify and resolve technical issues related to submersible pumps and motors, including fault diagnosis and repair.

3. Service and Repair: Perform on-site service and repair of submersible pumps and motors, including installation, commissioning, and maintenance.

4. Training and Development: Conduct tr...

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