On-site - Makati Fresh Graduate/Student High/Senior High School Full-time
Job Description
Key Responsibilities:
- Solve customer's questions in a timely manner through customer calls, social media, email and etc.
- Record the consultation content, give feedback to management and help to improve the product drawback
- Understand the micro lending knowledge, master the policy knowledge, and answer customer questions correctly.
- Solve customer complaints and improve user experience.
Qualifications:
- Candidate who has experience in Credit Card Business or Banking and Finance.
- Candidate must possess at least a high school diploma; Open for fresh graduates.
- Excellent communication and interpersonal skills.
- Able to operate computer and MS office and able to adapt to new technology in work.
- Must be amenable to work in the field at least 6 days a week...