Customer Service Coordinator

Part-Time Permanent 22.5 Hours a week

Stowmarket

Job Function

To provide an exceptional level of customer service to our internal and external customers and act as first line support to our own internal branch network. Offering 1st line support for all aspects of customer service whilst maintaining the culture and ethical values of a Fortune 500 blue chip company at a high level within the wider business community.

Key Responsibilities

• Your workday will be Monday - Friday 13:00-17:00.
• Deal with all enquiries received via Telephone and email in a timely and effective manner by utilizing multiple PPG databases, Intranet and external support packages.
• Provide responsive and flexible service to internal and external customers for all order queries, product and technical enquiries.
• Ensuring all databases and information sources are kept up to date and ...