Customer Service Coordinator – FAK Bookings

Full time, permanent

We are looking for a Customer Service Coordinator to join our Spot Bookings team. Strong communication skills are essential to handle enquiries quickly and professionally, ensuring tasks are completed accurately and within KPIs. At MSC UK, you’ll grow and develop as part of a hardworking, supportive team.

How you will help us and what you can expect

In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free. You will be the main point of escalation for your customers, with the ability to manage your own workload, to work in line with MSC and your teams KPI’s.

This is your chance to work with the team to provide the customer service you would want to be given and contribute significantly to our success. 

The key responsibilities for t...