Customer Service Coordinator - Dubai UAE

Majid Al Futtaim Properties is hiring a Customer Service Coordinator to support the execution and delivery of our premium customer service program at one of our leading shopping malls in Dubai. This role focuses on managing customer interactions, ensuring smooth operations of the Information Desk, and upholding exceptional service standards to deliver memorable experiences for every visitor.

Job Location: Dubai, UAE. Industry: Retail / Property Management. Function: Customer Service. Salary: monthly (Market estimated). Job Type: Full Time.

Key Responsibilities

• Maintain updated knowledge of mall services, facilities, store locations, ongoing promotions, and events to assist customers effectively.
• Oversee daily operations at the Customer Service Information Desk under the guidance of the Supervisor and Team Leader.
• Assist customers with directions, event details, and general inquiries in...