Do you get energy from a day where customer questions, orders and logistics puzzles follow each other quickly? As a Customer Service Coordinator at The ColdHub, you are the link between customers, warehouse operations and logistics partners. You keep the overview, act quickly and make sure orders, shipments and customer communication run smoothly.

Reach your full potential as a Customer Service Coordinator

As a Customer Service Coordinator, you work close to the daily operation. You speak with customers about their orders, monitor inbound and outbound shipments and continuously align with warehouse colleagues and transport partners. Sometimes you solve an issue behind your screen, and sometimes you walk into the warehouse yourself to check why an order is on hold. You see what needs to happen, understand cause and effect, and help create a professional and personal customer experience.

This is what you will do: