About the role

We're looking for a people focused Customer Service Manager to inspire and lead our branch team in Tamworth. Our role is all about the people, in our branch and in our community. 

This is a job share opportunity working either - 5pm Monday, Tuesday and Wednesday or Wednesday, Thursday and Friday with alternate Saturdays -

The role is empowered to make local decisions, taking full ownership of not only the engagement, performance and development of the team but to also support the impact on the diverse community it serves. Ensuring the branch is loved locally by having a understanding of the needs of the community and seeking out opportunities to make a difference.

Inclusive leadership will help people feel they belong, and be able to be themselves, be at their best and grow. This will be achieved through effective coaching, demonstrating role model behaviour and leading from the front, showing the team what good looks like when it...