About the role

Medcare Hospitals is hiring a Customer Service Associate to join its team in the UAE . This is a great opportunity for candidates looking to work in a leading healthcare environment focused on patient care and service excellence . The selected candidate will support patient interactions, handle inquiries , and ensure a smooth and positive experience across all touchpoints .

Job Title

Customer Service Associate

Key Responsibilities

• Handle patient inquiries and provide accurate information
• Support appointment coordination and follow-ups
• Deliver high-quality customer service and patient support
• Coordinate with internal departments to ensure smooth operations
• Maintain records of interactions and feedback.

Requirements

• Previous customer service experience preferred
• Strong communication and interpersonal...