Customer Service Associate (Bi-LingualEnglish/German)
Why work for us:
Competitive pay of £13-15/hr plus annual bonus, and equity Remote-friendly with on-site options and flexible scheduling Annual travel discounts and funds for wellness or personal use Comprehensive health coverage and competitive premiums What You’ll Do:
Address customer inquiries through phone,chat, and email, prioritizing a positive and satisfying experience Use various software tools to access andreview customer accounts, researching policies to provide accurate resolutions Manage escalated issues with professionalism,patience, and a customer-first approach Work closely with colleagues to maintainconsistent, high-quality service across all interactions. Requirements:
Fluent in both English and German (speaking, reading, writing) Minimum 6 months of...