Become a vital part of the aviation team as a Northern Station Agent. Provide exceptional customer service related to flights and ensure smooth boarding processes.
In this role, you will collaborate closely with team members, maintaining high-quality standards while assisting customers with various inquiries on schedules, fares, and routes. Key responsibilities include preparing boarding passes, checking baggage, and managing passenger manifests to ensure seamless aircraft operations.
Key Responsibilities:
• Provide flight-related customer service and respond to inquiries
• Prepare boarding passes and check baggage accurately
• Weigh excess baggage and calculate associated costs
• Complete daily sales reports and passenger manifests
• Trace lost or delayed baggage for customer resolution
Requirements:
• Experienced with computerized reservation systems
• Excellent communication and customer service skills
• Punctual with great physical capacity for lift...