Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back‑office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products and process‑related inquiries, and represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; we can usually find something that works for everyone. This is a wonderful opportunity to start your career. With industry‑leading training, you are sure to grow, and you can advance to Supervisor, Trainer...