Posted 30 Apr 2026
Type FULL TIME
Job OverviewGBS is hiring Customer Service Agents for inbound insurance campaigns at its Umhlanga, Kwa Zulu-Natal centre. This is a permanent, full‑time role in the financial services sector.
About the CompanyGBS operates within the financial services industry, providing customer support for various insurance products. The company is based in Umhlanga, Kwa Zulu-Natal.
Key Responsibilities Handle inbound customer queries with professionalism and care. Explain insurance products clearly and accurately. Resolve customer issues efficiently and effectively. Deliver excellent customer experiences on every call. Work in line with strict compliance and quality standards. Requirements Minimum 1 year local contact‑centre customer service experience. Insurance experience is essential. Valid DOFA date. Ability to perform in a fast‑paced, target‑driven environment. Advantag...Take the next step and apply for this exciting opportunity
Apply Now