ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026.

Duties

* Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times.

* Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database.

* Communicate effectively with customers to understand their needs and provide appropriate solutions.

* Collaborate with team members to streamline processes and improve service delivery.

* Analyse customer feedback and service data to identify areas for improvement.

Experience

* Previous experience in an administrative or customer service role is preferred.

* Proficiency in data entry with attention to detail is essential.

* Strong interpersonal skills with the ability to communicate clearly and effectively.

* Experience in upselling or sales support is an advantage but not mandatory...