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Customer Service Advocate

Company

US Tech Solutions, Inc.

Location

Columbia, South Carolina, United States

Type

Full-time

Duration: 12+ months 

Job Description:


  • Must be available to work any hours between 8am to 8pm Monday-Sunday. Work schedule will be assigned at completion of the training based on business need.

  • Weekends are required from October 1 – March 31. They try to rotate weekends so that it is not every weekend. Expect to work at least two out of four weekends.

  • Overtime - October 1 – March 31 OT is expected during high volume weeks, but the weeks are typically 40hrs a week outside of those weeks.

  • Must not have any Planned Time Off during training time (June 22nd till Aug 14th) and the blackout dates (11/21, 11/24-11/28, 12/24, 12/26/2026- 1/5/2027) as they will not be able to approve it due to high work volume. 


Responsibilities:


  • Training – 6-8 weeks. Completion of all required training is essential to ensure you are equipped with the knowledge and skills needed f...

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