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Customer Service Advisors

Company

Mission 4 Recruitment

Location

Harlow, United Kingdom

Type

Permanent

Our client is an award winning company that offers a variety of insurance products mainly to the automotive industry.

Based in bright, open plan offices in Harlow, you will be joining an established and happy team!

We are looking for customer service professionals with great personalities to join the Claims Team in a variety of roles – both customer focused and some administration duties.

In this role, you will be responsible for processing claims from policyholders , taking them through the whole claims process, ensuring that they understand the procedure, and what will happen next.

Other duties will include:

  • Provide accurate claims advice across a variety of products
  • Resolve claims across a variety of platforms, telephone, fax, email and online
  • Maintain company service levels
  • Provide support to the Sales team by providing accurate and timely information
  • Provide professional and friendly service
  • ...

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