Customer Service Advisor

Company

Jago Consultants

Location

Slough, United Kingdom

Type

Full-time

Job Description
Job role – Service Advisor

Location – Slough

Salary – Dependant on experience (up to £38,600 OTE)

I am recruiting for an automotive dealership in the Slough area who are looking for an experienced Service Advisor to join their hugely successful dealership.

The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.

Service Advisor job duties include:
To Manage all service telephone and Walk-in enquires
To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
To progress and update the customer throughout the day
To discuss and up-sell additional work to the customer.
Advise, and forward diarised unsold work
Carry out inspections where necessary prior to handover to customer
To ensure you deliver outstanding customer satisfaction
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Customer Service Advisor

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