Customer Service Advisor

Shift Times: Monday - Friday 8am - 6pm (37 hour week)

Pay Rate: £12.94 (after 12 weeks) starting at £12.71

Location: West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

What we are looking for

Ideally you will have worked in a customer service role before, ...