Permanent Leeds Posted 8 hours ago
Are you an experienced Customer Service Advisor currently seeking a new permanent job? Would you like to work within a growing business who offer an outstanding working environment, great team culture and an incredibly generous benefits package? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Your duties as Customer Service Advisor will include:
Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely mannerHelping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleaguesProviding customers with accurate information about products and services ensuring a good customer outcomeEnsuring processes are adapted where customers may require additional support for special circumsta...