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Customer Service Advisor

Company

Jago Consultants

Location

Bracknell, United Kingdom

Type

Full-time

Job Description

Customer Service Advisor


Our client operates within the Healthcare / Medical services industry and is currently seeking an experienced, motivated full-time Operations Support/Customer Service Representative. The work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. 


Job responsibilities include:

  • Customer telephone service inquires – inbound and outbound

  • Proactive Customer account support – outbound

  • Patient support – outbound calls to patients using the company’s product.

  • Providing internal support to the company’s Field Sales Team

  • Proactive project work to improve service offering

  • Data entry across multiple systems

  • Accuracy, attention to detail and strong communication skills

  • Understanding and ...

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