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Customer service advisor 5298444

Company

Essential Employment

Location

devizes, United-Kingdom

Type

Full-time

We have full time and part time roles available, with the part time roles being 15-25 hours per week, with shifts ending at 5.00 pm (there are no alternatives currently available).

Please indicate on your submission if a full time or part time role is preferred.

As training will take place in Devizes, we do not currently offer virtual training, candidates need to live in a sensible commuting distance to Devizes. Please indicate on the CV where they are based.

What candidates will be doing

  • Resolve customer queries and find practical solutions
  • Book appointments and support customers with self-service options
  • Take ownership of customer cases from start to finish
  • Deliver a positive experience, even in challenging situations
  • Use judgement, empathy, and problem‑solving skills to make things happen

Some of our customers may be experiencing difficult circumstances, so the ability to listen, understand, a...

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