Key Responsibilities
for Customer Service Coordinator job;
Provide first class customer service at all timesEnsure all part returns are actioned with the SLA agreedEnsure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was in terms of the failed jobContact the customer and provide and updateDetermine if a cost should be applied to the order, core or rehireAdherence to all company policies and procedures. Key Skills required for Customer Service Coordinator job;
Experience within customer service.Excellent all-round communication and telephone skills to build relationships with customers and suppliers.Proven ability to multitask while paying strict attention to detailAbility to work on own initiative and manage workloadsGood knowledge and experience with M...