Customer Service Administrator - Temporary

Location

Sheffield

Working Pattern & Hours

Working Pattern: Monday to Sunday on a rota basis

Working Hours: 8:00 AM - 4:30 PM (flexibility may be required during peak periods, including student move‑in and move‑out weekends)

Reporting To

Assistant Scheme Manager

About the Role

We are seeking a friendly, organised, and proactive Customer Service Administrator to join our student accommodation team in Sheffield. This is an exciting opportunity for someone who enjoys providing excellent customer service and supporting the day‑to‑day operation of a busy residential scheme.

Key Responsibilities

• Acting as the first point of contact for student enquiries via telephone, email, letter, and face‑to‑face interactions, directing queries to the appropriate team members where required.
• Handling a wide range of enquiries from students, pare...