Customer Services Administrator

We are looking for a motivated and organised Customer Services Administrator to join our clients busy team based on the outskirts of Banbury.

In this role, you will provide excellent customer service, processing orders using SAP and Excel, handling customer enquiries, and supporting the sales team. You’ll liaise with internal departments including purchasing, transport, and accounts to ensure smooth order fulfilment.

Key responsibilities:

• Processing and managing customer orders accurately
• Handling enquiries, amendments, and complaints
• Maintaining customer records
• Supporting the sales team with administrative tasks

About you:

• Strong IT skills (Excel & Microsoft Office essential; SAP desirable)
• Excellent communication and attention to detail
• Able to work under pressure and meet deadlines