Be the voice of connection. Drive growth. Empower independence.
Are you passionate about making a real difference in people’s lives while helping a business thrive? Join us as a Contact Centre Representative, where your communication skills, commercial instinct, and empathy will help customers access life‑enhancing telecare solutions—while you play a key part in our sales and retention success.
Hours: 37.5 hours per week.
Shift pattern: working 5 days a week, between Monday and Sunday, an 8‑hour shift (including 30‑minute unpaid break) between 08:00 – 20:00.
Salary: £24,979.50 per annum (£12.81 per hour) plus PRP. OTE up to £33,379.50 annually.
Location: Hybrid – Norwich (70% in office).
Start Date: 29th June 2026.
NOTE: This role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date.
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