Job Title: Customer Representative (Portuguese‑speaking) – On‑site

Location: Barcelona, ESP – C/ de la Selva de Mar, 129. Full time, Monday to Friday, 09:00 to 18:00 (39 hours per week).

Role Overview

As a Customer Service Representative in Barcelona, you will provide accurate information to customers, log and follow up on orders or requests, ensure high customer satisfaction survey scores, and deliver high‑caliber service on post‑sales requisitions.

Responsibilities

• Provide accurate information to customers.
• Log and follow up on correct and valid orders or requests.
• Ensure the highest level of customer satisfaction survey scores.
• Deliver high‑caliber customer service on post‑sales requisitions.

Qualifications

• Proficient in Portuguese and Spanish; intermediate English proficiency.
• Excellent communication skills in a variety of customer‑facing situations.
• Strong t...