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Customer Relationship Manager

Company

Fuel Card Services

Location

Leeds, United Kingdom

Type

Full-time

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. You will work with our customers to match their needs with our wide range of fleet products and services, primarily our exciting new Electric Vehicle (EV) products and solutions.

Please note this position is based at our Lawnswood office in North Leeds (LS16 6QY).

Duties and Responsibilities

  • Maintain excellent relationships with your customer portfolio – understanding your customers current and future EV journey and key drivers for usage.
  • Discuss and cross sell our full range of fleet products and services.
  • Contact customers that have been passed over from New Business and Customer Support
  • Provide and deliver the best possible customer service.
  • Review and respond to customer emails and correspondence.
  • Ensure customers...
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