Job Openings Customer Relations Officer (contract renewable) - Singapore - Transport

You would most probably be a customer of our client. They play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer's needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customers in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Main...