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Customer Relations Administrator | Customer Experience | Telematics & Operational Support

Company

Ingenious Personnel Holdings

Location

Cape Town, South Africa

Type

Full Time

Passionate about delivering exceptional customer experiences and building strong, sustainable client relationships within fast-paced operational environments.


Experienced in customer support, CRM management, complaint resolution, administrative coordination, and telematics support, with a strong focus on service excellence and operational efficiency.


Key strengths include:



  • Customer Relationship Management

  • Customer Experience & Retention

  • CRM & Database Management

  • Complaint Resolution & Escalation Handling

  • Telematics & Fleet Management Support

  • ISITE / Portal Support & Reporting

  • Cross-functional Collaboration with Sales & Operations

  • Administrative Coordination & Reporting


Strong interest in:



  • Customer Success & Service Excellence

  • Fleet Management &...

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