Location : Central London office 3-days per week

Job Title: Customer / Product Intern

Reporting to: Head of Customer Success

Start Date: ASAP

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Role Overview

HireAra is seeking a proactive, organised, and tech-savvy Customer & Product Intern to join our Customer Success team. This internship offers direct responsibility, with your work impacting thousands of users.

You’ll play a hybrid Customer & Product role, working with both teams to roll out new features, create engaging customer-facing content, write support articles, produce video training content, and generate and analyse usage reports.

This role is ideal for someone passionate about technology with a customer-first approach, looking for their first role in tech. It has the potential to grow into a full-time position for the right person.

Key Responsibilities

Create user facing support content on new features: support arti...