Customer Operations Specialist

País/região: PT Cidade: Lisboa Plataforma de Negócio: Client Solutions

We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.

What you will do: 
 

The candidate will map and quantify existing processes, delivering clear and data-driven insights into operational performance, while driving the modernization and automation of workflows through digital and advanced analytics solutions to improve efficiency, reduce cycle times, and generate measurable cost savings. 

Key Responsibilities 

Data analysis and decision supp...