Position Summary

The Enterprise Marketing CRM team is an innovative and transformative team whose role focusses on the adoption and evolution of the Estée Lauder Companies CRM platform and capabilities across our UK&I Region. The tools and skills we develop provide our teams with the ability to drive insight driven decisions to help delivery best in class customer interactions and experiences

Key Responsibilities

The role is responsible for the ownership and implementation of omni-channel CRM solutions across Email, SMS, DM, Web Push and integrated channels, as well as our innovation agenda to ensure our offering can stay ahead in a competitive and cluttered market.

What This Role Does

Day-to-day Responsibilities