Founded in 1978 Al Marwan Group is a diversified organization serving the construction heavy machinery Oil & Gas real estate developments and Hospitality sectors across the GCC. The Group operates through multiple business units and subsidiaries delivering integrated solutions supported by strong operational expertise and a well-established regional presence.

We are seeking a motivated and customer-focused UAE National to join our team as a Customer Happiness Officer . This role is ideal for fresh graduates looking to build a career in customer experience within a dynamic and fast-paced environment.

The Customer Happiness Officer will be responsible for ensuring a positive customer journey by handling inquiries resolving concerns and supporting daily front-line operations. You will act as a key point of contact maintaining high service standards and contributing to overall customer satisfaction.