Join our Mississauga service team as a Customer-Focused Service Advisor. Manage operations, enhance customer satisfaction, and lead a team to success.
This role involves directing the service department and ensuring an exceptional customer experience. You will guide your team, provide insights to improve performance, and efficiently handle customer complaints. Your focus on innovative strategies will help in maximizing profitability and sales opportunities while overseeing service orders and legal compliance.
Key Responsibilities:
• Manage all service department activities effectively
• Guide team performance and development initiatives
• Ensure outstanding customer satisfaction through service
• Handle and resolve customer complaints promptly
• Implement strategies for productivity and performance enhancement
Requirements:
• Proven Service Advisor experience in automotive sector
• Strong customer management and leadership skills
• Excellent understandi...