Archtop Fiber is a locally built, fiber-first broadband and communications provider serving the Hudson Valley. We deliver reliable fiber connectivity, modern hosted phone systems, and purpose-built MDU solutions with a strong commitment to community, responsiveness, and long-term relationships. We are 100% Hudson Valley.

Archtop Fiber is seeking an experienced and results-driven Customer Experience Supervisor Inside Sales to lead our Kingston-based Customer Experience team. This on-site leadership role is responsible for supervising a team of Customer Experience Representatives, driving sales performance, ensuring exceptional customer experiences, and supporting the achievement of company growth objectives.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at coaching and developing employees, and is passionate about delivering outstanding customer service while maximizing sales opportunities. This role oversees daily operati...