Wellington Customer Experience Full-time

Be the human embodiment of excitement, passion and enthusiasm. Ensure every Keyhook customer feels supported, confident, and excited to use the platform.

About Keyhook

About the Role

We are seeking multiple Customer Experience Specialists who are the human embodiment of excitement, passion and enthusiasm. This role is for someone who lights up a room (or a Zoom), builds trust easily, and communicates with empathy, clarity, and confidence.

Your mission is simple: ensure every Keyhook customer feels supported, confident, and excited to use the platform.

You'll work closely with new and existing customers to deliver world-class onboarding, personalised training, and responsive support. You'll become a trusted guide—helping property managers streamline their workflows, adopt best practice, and get the most out of Keyhook.

This is a people-centric role. Your energy matters as much as your skills...