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Customer Experience Specialist - Retention Specialist (French Bilingual, Canada)

Company

Quince

Location

vancouver, Canada

Type

Full-time

About Quince

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct‑to‑consumer (DTC) model that cuts out middlemen and leverages just‑in‑time manufacturing to minimize waste and maximize value.

Values

  • Customer First: We prioritize customer satisfaction in every decision.
  • High Quality: True quality means premium materials and rigorous production standards you can feel good about.
  • Essential Design: We focus on timeless, functional essentials instead of chasing trends.
  • Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
  • Social & Environmental Responsibility: We commit to sustainable mater...

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