Position: Customer Relationship/Experience Specialist

Location: Coral Gables, FL (on-site first 90 days, then move to hybrid 3 days on-site)

Duration: 6-month contract to hire (health, vision, and dental benefits offered during contract)

Compensation: $19-22/hr based on experience (paid weekly, every Friday)

Required Skills & Experience

• Bachelor's degree in business administration, finance, operations management, or a related field
• 3-5 years in a customer experience, customer success, or relationship management role
• Well-versed in using Salesforce Service Cloud or a similar CRM platform
• Proven ability managing customer relationships, including supporting onboarding, responding to inquiries, and maintaining overall customer satisfaction
• Bilingual in Spanish
• Great communication and problem solving skil...