Customer Experience Service Coordinator

Company: Immedia

Location: Scottsdale

Reports To: Customer Experience Manager

Build structure. Drive consistency. Support the customer experience.

Immedia is seeking a highly organized, detail-oriented, and process-driven Customer Experience Team Coordinator to support our service operations. This role is ideal for someone who thrives in a structured environment, values accuracy, and brings a steady, reliable approach to managing workflows, communication, and systems.

If you are someone who enjoys keeping things on track, ensuring nothing falls through the cracks, and supporting both internal teams and customers with consistency and professionalism—this role is for you.

What You’ll Do

• Maintain preventative maintenance schedules and service cadence for customer ...