**Career Area:**

Product Support

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Customer Experience & Market Insights Consultant, you will help bring the voice of the customer (VOC) into decisions across Caterpillar's solutions, products, services, and digital offerings. This is an opportunity to partner across teams, turn research into action, and influence initiatives that improve customer experience and drive business impact.

**Role Summary:**

This individual ...