Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch Network, the focus is to provide exceptional service throughout the customer’s journey.

Key Responsibilities

• Take a proactive approach to discovering customers’ needs and listening to understand what they are asking for.
• Process day‑to‑day transactions.
• Nurture rich, long‑standing relationships.
• Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities.
• Be...