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Customer Experience Advisor

Company

Forrest Recruitment

Location

Stretford, United Kingdom

Type

Temporary

Job Overview

Stretford £13.33ph


** 3-6 month contract **


Working for a well-established online e-commerce business who have an excellent reputation for providing first class products and services throughout the UK, Ireland and the EU. If you have strong customer care experience and wish to join a firm who can offer a thorough training package with opportunities for progression, then please apply today.


Responsibilities

  • Customer Services – processing of daily orders received from B2B and B2C customers, via email, phone and online portals etc.

  • Responding and communicating with customers regarding customer orders and stock queries

  • Producing stock reports where necessary via email and telephone

  • Confirmation and monitoring of orders from initial input, through to dispatch and invoice status.

  • Liaising with couriers regarding claims for lost or damaged stock
  • ...

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