Le poste

About the job As a  Customer Excellence Specialist , you will be the first person our clients speak to, and will need to demonstrate technical and interpersonal skills to understand and respond to their questions.

Profil recherché

Passionate about cloud technologies

Driven by providing excellent customer experience

Excellent technical knowledge in building, deploying and maintaining cloud services

Experience using Operating Systems, Linux systems and virtualization systems

Solid understanding of network administration and IP management

Analyze, understand and diagnose complex technical problems

Very good command of English

Listen to and analyze problems faced by customers (business and personal use) to find the best solutions

Test Scaleway’s innovative products in order to better explain them to our customers

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