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Customer Engagement Associate

Company

Bentley Systems

Location

Dublin, Ireland

Type

Full-time

Position Summary

:

We’re looking for a User Engagement Associate SMB who can help us nurture and grow our SMB & e-commerce user (customer) base. You will have the opportunity to build and maintain relationships with our users and ultimately ensure they continue to realize the value of our products through contract growth and renewal.


Come join our awesome team and be part of a passionate group that’s creating something special within our user base.


Responsibilities:

  • Customer Growth: Take the lead in driving account growth, focusing on expanding our ever-growing SMB user base. Take ownership of their post-purchase journey, from adoption to expansion. Actively seek new opportunities from the existing customer base.

  • Relationship Building: Get to know our users as thoroughly as possible. From onboarding onwards, be the first point of contact. Develop and nurture strong, long-lasting relationships—plant ...

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