About the role

Please note that the advertised salary for this position is subject to the pending / national pay award. The final salary will be adjusted accordingly once this has been agreed.

Join us and lead a service at the heart of our communities—delivering a modern, high‑quality library service and supporting a skilled, customer‑focused team.

You will lead a dedicated team of Customer Contact & Library Advisors, ensuring that every visitor receives a compassionate, efficient and responsive service. This role blends people leadership, service development, and operational excellence.

KEY RESPONSIBILITIES