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Customer Compliance Specialist

Company

High Liner Foods

Location

Halifax, Canada

Type

Full Time

Essential Duties and responsibilities

  • Plan, build, and optimize customer loads, including multi-stop shipments, truck utilization, and appointment scheduling to meet service requirements efficiently.

  • Select, tender, and coordinate loads with carriers in accordance with routing guide compliance, while maintaining strong working relationships with carriers and brokers.

  • Manage transportation execution by tracking loads against key milestones, obtaining carrier status updates and required documentation, and communicating timely updates to relevant stakeholders.

  • Ensure compliance with customer requirements by interpreting and communicating vendor and routing instructions to carriers to prevent fines, fees, and service failures.

  • Support cost-effective operations by adhering to freight budgets, evaluating decisions that impact freight spend, and reviewing freight payment discrepancies and accessorial charges to determine...
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